Due to the delicate and personal nature of our collections, we do not accept returns or exchanges for online or in-store purchases.

Yes, we offer the option for customers to buy online and pick up their orders in-store for added convenience. Not all items in store are available online, due to their size and exclusivity. Samples are available online only.

If you purchased an item online for shipping and receive a damaged item, please contact us at hello@stele.shop within 48 hours of receiving your order with photos of the damaged item and packaging (important) for further assistance.